Refrigeration and Air Conditioning Technicians FAQs for Goonellabah, NSW
By topic
Everything people ask before they book
What we cover
Which refrigeration and air conditioning jobs do you take on?
We install, repair and maintain air conditioners, fridges, freezers, ice machines and walk-in freezers, and we repair heating on ducted, split system and reverse cycle units. The service pages list what each job involves.
Do you work on both homes and businesses?
Yes. The work ranges from household fridges and split systems to cool rooms, display fridges, ice machines and walk-in freezers in cafes, restaurants and shops. The faults are often similar, but a commercial unit has stock inside it, so we plan around that.
What types of air conditioner do you install?
We install split, multi-split and ducted systems. Where the right choice is not clear, we look at the room or building, how it is used and where the outdoor unit can sit, and explain the options.
Can you look at a walk-in freezer or cool room?
Yes. We repair walk-in freezers and cool rooms, including temperature that will not hold, compressor and fan motor faults, defrost problems and worn door seals. We also install new commercial refrigeration.
Calling and booking
What should I have ready when I call?
The make and model of the unit if you can read it off the rating plate, and a short description of the problem. Not cooling, making a loud noise and leaking water are all useful starting points.
When is the phone answered?
The phone on 0415 245 105 is answered 24 hours a day, 7 days a week. If a freezer or cool room has stopped out of hours, call and describe what it is doing.
Which towns do you cover?
We work in Goonellabah, Lismore, Alstonville, Wollongbar, Ballina, Lennox Head, Byron Bay, Suffolk Park, Bangalow, Brunswick Heads, Mullumbimby and Ocean Shores. If you are close to those, call and ask.
Do you offer regular maintenance?
Yes, for air conditioners, refrigeration units and cool rooms. Cleaning filters, coils and drain lines before they cause a fault is the main reason a unit runs well for longer. Tell us what you have and how hard it works and we will talk through how often it needs a visit.
Repairs and problems
Is it worth repairing an old fridge or should I replace it?
It depends on what has failed. A worn door seal, a faulty thermostat or a dead fan motor is usually a straightforward repair. A fault in the sealed system on an old unit is a different question. We explain what we found and the options before any work starts.
My fridge is running but not cold. What can I check first?
Check the door is closing fully and the seal is not torn or dirty. Make sure nothing is blocking the vents inside and that there is some space behind and above the fridge for air to move. If it still will not cool, switch it off, keep the door shut and call.
Why is my air conditioner blowing warm air or leaking water?
Common causes include a clogged filter, a dirty coil, a blocked drain line and a low refrigerant charge. Some of those are quick to put right and some need a technician to find. Switch it off if water is running onto a wall or floor, and call us.
What should I do if a freezer or cool room stops working out of hours?
Keep the door shut so the cold stays in, and note what the temperature display is reading. Do not try to chip ice or open the unit up. Call and tell us the make and model and what you have seen, and we will talk through what to do next.
Still not sure
Ask Us Your Goonellabah Cooling Question
Describe what the unit is doing and the make and model if you have them, and we will say what is likely to be wrong and what happens next.
0415 245 10524 hours a day, 7 days a week
Not urgent? Send us the job instead