Walk-in Freezer Repair in Goonellabah, NSW
What is included
What Is Included in Our Walk-in Freezer Repair
- We start at the door: the gasket, the frame heater wire and the strip curtain, because ice wrecks the seal.
- We open the evaporator cover and look for ice on the coil, in the drain pan and the drain line.
- We test the defrost heaters, the termination thermostat and the timer or controller that decides when defrost runs.
- We check each evaporator fan motor for noise, drag and a worn bearing, since a stopped fan leaves warm spots.
- We inspect the condensing unit outside, cleaning its coil and checking the compressor, contactor and fan motor.
- We compare the controller reading with a separate thermometer placed among the stock, in case the sensor is wrong.
- While the room is down, we help you decide what to move into another cold space.
- We bring the room back down, watch a defrost cycle start and end properly, then go through what we did.
Why us
Why Choose Us for Walk-in Freezer Repair?
Accountable for every job, long after the day
Every walk-in freezer repair job is done by the people who will still be here next year.
Tested and signed off before we leave
Everything we touch on your walk-in freezer repair is tested before we go, you get walked through exactly what was done.
Local refrigeration and air conditioning technicians, not a call centre
A refrigeration and air conditioning technician answers the phone and the same faces come back if the job runs over a day.
How the job runs
The ice on the coil is the clue
Call and protect your stock
Ring us at any hour and say what the room is doing: warm, iced up, noisy or silent. Keep the door shut and tell us what is inside, because that decides how quickly stock must move to another cold space. If you can reach the controller or the condensing unit, note any alarm or error showing on it.
What we find and your options
We check the door, the evaporator, the defrost heaters, the fans and the condensing unit, in the order that rules out the simple faults first. We explain what failed and what the repair involves, and say plainly if a part has to be ordered. If the equipment is near the end of its life, we tell you that before any work starts.
Repair, testing and handover
We replace the failed heater, fan motor, seal or sensor, clear the ice and drain, and bring the room down to temperature. We stay long enough to watch a defrost cycle run and finish, so the coil does not freeze up again. Then we show you what was changed and leave the room tidy.
Common questions
Frequently Asked Questions
Which refrigeration and air conditioning jobs do you take on?
We install, repair and maintain air conditioners, fridges, freezers, ice machines and walk-in freezers, and we repair heating on ducted, split system and reverse cycle units. The service pages list what each job involves.
Do you work on both homes and businesses?
Yes. The work ranges from household fridges and split systems to cool rooms, display fridges, ice machines and walk-in freezers in cafes, restaurants and shops. The faults are often similar, but a commercial unit has stock inside it, so we plan around that.
What types of air conditioner do you install?
We install split, multi-split and ducted systems. Where the right choice is not clear, we look at the room or building, how it is used and where the outdoor unit can sit, and explain the options.
Can you look at a walk-in freezer or cool room?
Yes. We repair walk-in freezers and cool rooms, including temperature that will not hold, compressor and fan motor faults, defrost problems and worn door seals. We also install new commercial refrigeration.
What should I have ready when I call?
The make and model of the unit if you can read it off the rating plate, and a short description of the problem. Not cooling, making a loud noise and leaking water are all useful starting points.
When is the phone answered?
The phone on 0415 245 105 is answered 24 hours a day, 7 days a week. If a freezer or cool room has stopped out of hours, call and describe what it is doing.
Which towns do you cover?
We work in Goonellabah, Lismore, Alstonville, Wollongbar, Ballina, Lennox Head, Byron Bay, Suffolk Park, Bangalow, Brunswick Heads, Mullumbimby and Ocean Shores. If you are close to those, call and ask.
Do you offer regular maintenance?
Yes, for air conditioners, refrigeration units and cool rooms. Cleaning filters, coils and drain lines before they cause a fault is the main reason a unit runs well for longer. Tell us what you have and how hard it works and we will talk through how often it needs a visit.
Is it worth repairing an old fridge or should I replace it?
It depends on what has failed. A worn door seal, a faulty thermostat or a dead fan motor is usually a straightforward repair. A fault in the sealed system on an old unit is a different question. We explain what we found and the options before any work starts.
My fridge is running but not cold. What can I check first?
Check the door is closing fully and the seal is not torn or dirty. Make sure nothing is blocking the vents inside and that there is some space behind and above the fridge for air to move. If it still will not cool, switch it off, keep the door shut and call.
Why is my air conditioner blowing warm air or leaking water?
Common causes include a clogged filter, a dirty coil, a blocked drain line and a low refrigerant charge. Some of those are quick to put right and some need a technician to find. Switch it off if water is running onto a wall or floor, and call us.
What should I do if a freezer or cool room stops working out of hours?
Keep the door shut so the cold stays in, and note what the temperature display is reading. Do not try to chip ice or open the unit up. Call and tell us the make and model and what you have seen, and we will talk through what to do next.
Related work
Other jobs we get called out for
commercial refrigeration
Cool rooms, display fridges and walk-in freezers for cafes, restaurants and shops, repaired, installed and maintained around your trading hours.
Read moreice machine repair
Ice machines that make too little ice, leak water, freeze up or run noisily, cleaned, descaled and repaired for kitchens and bars.
Read moreappliance installation
New fridges, freezers, cool rooms and air conditioners positioned, connected and tested, with the old unit taken away on request.
Read moreServing Goonellabah and The Surrounding Areas
Where we work
Ready when you are
Book Walk-in Freezer Repair in Goonellabah Today
Send us a photo of the rating plate on the condensing unit and one of the evaporator inside the room, with any ice on it. If you can only manage one, the condensing unit plate comes first.
0415 245 10524 hours a day, 7 days a week
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