Ice Machine Repair in Goonellabah, NSW

What is included

What Is Included in Our Ice Machine Repair

  • We start with the water supply, checking the inlet valve and filter for blockage or a weak flow.
  • We look at the evaporator plate for scale, the usual reason ice comes out thin or cloudy.
  • We check the water level sensor and float, because a stuck one makes the machine overflow or run dry.
  • We test the harvest cycle, the water pump and the probe that tells the machine when to drop ice.
  • We clean the condenser and its filter, since a dirty one makes the machine work hard for little ice.
  • We clear the drain, flush the water lines, then clean and sanitise the bin and anything touching ice.
  • We replace the failed part, whether that is a valve, sensor, pump or thermostat, and reset the controls.
  • We run a full cycle, check the ice that drops, and look for leaks before handing the machine back.

Why us

Why Choose Us for Ice Machine Repair?

Accountable for every job, long after the day

Every ice machine repair job is done by the people who will still be here next year.

Tested and signed off before we leave

Everything we touch on your ice machine repair is tested before we go, you get walked through exactly what was done.

Local refrigeration and air conditioning technicians, not a call centre

A refrigeration and air conditioning technician answers the phone and the same faces come back if the job runs over a day.

How the job runs

Most ice machine faults start with the water

01

The call, what to have ready

Tell us what the machine is doing. It might make no ice, make small or hollow ice, leak, or run loudly. Find the make and model on the plate, usually on the back or inside the door. Note if the water has tasted off lately, and whether the bin is full or empty right now.

02

What we find, what it means

We look at the water first, then the plate, the sensors and the cooling side. Scale on the plate and a failing valve look similar from the outside, so we confirm which it is before suggesting anything. Then we explain what is worn, whether it can be fixed, and whether replacing the machine makes more sense.

03

The work, the test, the handover

We make the repair, clean the machine and the area around it, and put the panels back on. Then we run a full freeze and harvest cycle and watch the ice drop. We check for drips at the joins. You get a plain explanation of what was wrong and what to watch for.

Common questions

Frequently Asked Questions

Which refrigeration and air conditioning jobs do you take on?

We install, repair and maintain air conditioners, fridges, freezers, ice machines and walk-in freezers, and we repair heating on ducted, split system and reverse cycle units. The service pages list what each job involves.

Do you work on both homes and businesses?

Yes. The work ranges from household fridges and split systems to cool rooms, display fridges, ice machines and walk-in freezers in cafes, restaurants and shops. The faults are often similar, but a commercial unit has stock inside it, so we plan around that.

What types of air conditioner do you install?

We install split, multi-split and ducted systems. Where the right choice is not clear, we look at the room or building, how it is used and where the outdoor unit can sit, and explain the options.

Can you look at a walk-in freezer or cool room?

Yes. We repair walk-in freezers and cool rooms, including temperature that will not hold, compressor and fan motor faults, defrost problems and worn door seals. We also install new commercial refrigeration.

What should I have ready when I call?

The make and model of the unit if you can read it off the rating plate, and a short description of the problem. Not cooling, making a loud noise and leaking water are all useful starting points.

When is the phone answered?

The phone on 0415 245 105 is answered 24 hours a day, 7 days a week. If a freezer or cool room has stopped out of hours, call and describe what it is doing.

Which towns do you cover?

We work in Goonellabah, Lismore, Alstonville, Wollongbar, Ballina, Lennox Head, Byron Bay, Suffolk Park, Bangalow, Brunswick Heads, Mullumbimby and Ocean Shores. If you are close to those, call and ask.

Do you offer regular maintenance?

Yes, for air conditioners, refrigeration units and cool rooms. Cleaning filters, coils and drain lines before they cause a fault is the main reason a unit runs well for longer. Tell us what you have and how hard it works and we will talk through how often it needs a visit.

Is it worth repairing an old fridge or should I replace it?

It depends on what has failed. A worn door seal, a faulty thermostat or a dead fan motor is usually a straightforward repair. A fault in the sealed system on an old unit is a different question. We explain what we found and the options before any work starts.

My fridge is running but not cold. What can I check first?

Check the door is closing fully and the seal is not torn or dirty. Make sure nothing is blocking the vents inside and that there is some space behind and above the fridge for air to move. If it still will not cool, switch it off, keep the door shut and call.

Why is my air conditioner blowing warm air or leaking water?

Common causes include a clogged filter, a dirty coil, a blocked drain line and a low refrigerant charge. Some of those are quick to put right and some need a technician to find. Switch it off if water is running onto a wall or floor, and call us.

What should I do if a freezer or cool room stops working out of hours?

Keep the door shut so the cold stays in, and note what the temperature display is reading. Do not try to chip ice or open the unit up. Call and tell us the make and model and what you have seen, and we will talk through what to do next.

Ready when you are

Book Ice Machine Repair in Goonellabah Today

Send us a photo of the plate showing the make and model, and one of the ice sitting in the bin. That tells us what we are dealing with before we pick up the phone to talk it through.

0415 245 105

24 hours a day, 7 days a week

Not urgent? Send us the job instead