Freezer Repair in Goonellabah, NSW
What is included
What Is Included in Our Freezer Repair
- We check the lid or door seal first, because a small gap lets in damp air that turns to frost.
- We look at how the frost sits, since a heavy sheet on the back wall suggests a failed defrost.
- On uprights with automatic defrost we test the defrost heater, its thermostat and the timer or board that runs them.
- We check the evaporator fan and condenser fan, and clean the condenser so the compressor is not running hot.
- We listen to the compressor start and test its relay and overload, which can fail and mimic a dead compressor.
- If the sealed system is leaking, we find the leak before topping up, so the fault is not delayed.
- We test the thermostat and sensor, replace what has failed, and let the freezer pull down while we watch.
- We tell you when the cabinet is cold enough to restock, then clear away our mess.
Why us
Why Choose Us for Freezer Repair?
Accountable for every job, long after the day
Every freezer repair job is done by the people who will still be here next year.
Tested and signed off before we leave
Everything we touch on your freezer repair is tested before we go, you get walked through exactly what was done.
Local refrigeration and air conditioning technicians, not a call centre
A refrigeration and air conditioning technician answers the phone and the same faces come back if the job runs over a day.
How the job runs
Heavy frost usually points to defrost, not gas
Call and describe the freezer
Ring us at any hour and say what type it is: upright, under-bench, chest or a commercial unit. Tell us what you see, such as thick frost, soft stock, a motor that runs constantly or one that will not start at all. If food is thawing, mention it, and keep the lid or door shut until we arrive.
Diagnosis and repair options
We check the seal, the frost pattern, the fans and the compressor start components, and where needed we look at the sealed system for a leak. The real cause is sometimes only visible once the panel is off. We explain what failed, what the repair involves, and whether an older freezer is worth the work.
Repair, pull-down and handover
We fit the new part, defrost the cabinet if ice is blocking the airflow, and run the freezer until it is pulling down properly. We check the defrost cycle and the thermostat, then tell you how long to wait before loading stock. We leave the area clean and answer any questions about how it runs.
Common questions
Frequently Asked Questions
Which refrigeration and air conditioning jobs do you take on?
We install, repair and maintain air conditioners, fridges, freezers, ice machines and walk-in freezers, and we repair heating on ducted, split system and reverse cycle units. The service pages list what each job involves.
Do you work on both homes and businesses?
Yes. The work ranges from household fridges and split systems to cool rooms, display fridges, ice machines and walk-in freezers in cafes, restaurants and shops. The faults are often similar, but a commercial unit has stock inside it, so we plan around that.
What types of air conditioner do you install?
We install split, multi-split and ducted systems. Where the right choice is not clear, we look at the room or building, how it is used and where the outdoor unit can sit, and explain the options.
Can you look at a walk-in freezer or cool room?
Yes. We repair walk-in freezers and cool rooms, including temperature that will not hold, compressor and fan motor faults, defrost problems and worn door seals. We also install new commercial refrigeration.
What should I have ready when I call?
The make and model of the unit if you can read it off the rating plate, and a short description of the problem. Not cooling, making a loud noise and leaking water are all useful starting points.
When is the phone answered?
The phone on 0415 245 105 is answered 24 hours a day, 7 days a week. If a freezer or cool room has stopped out of hours, call and describe what it is doing.
Which towns do you cover?
We work in Goonellabah, Lismore, Alstonville, Wollongbar, Ballina, Lennox Head, Byron Bay, Suffolk Park, Bangalow, Brunswick Heads, Mullumbimby and Ocean Shores. If you are close to those, call and ask.
Do you offer regular maintenance?
Yes, for air conditioners, refrigeration units and cool rooms. Cleaning filters, coils and drain lines before they cause a fault is the main reason a unit runs well for longer. Tell us what you have and how hard it works and we will talk through how often it needs a visit.
Is it worth repairing an old fridge or should I replace it?
It depends on what has failed. A worn door seal, a faulty thermostat or a dead fan motor is usually a straightforward repair. A fault in the sealed system on an old unit is a different question. We explain what we found and the options before any work starts.
My fridge is running but not cold. What can I check first?
Check the door is closing fully and the seal is not torn or dirty. Make sure nothing is blocking the vents inside and that there is some space behind and above the fridge for air to move. If it still will not cool, switch it off, keep the door shut and call.
Why is my air conditioner blowing warm air or leaking water?
Common causes include a clogged filter, a dirty coil, a blocked drain line and a low refrigerant charge. Some of those are quick to put right and some need a technician to find. Switch it off if water is running onto a wall or floor, and call us.
What should I do if a freezer or cool room stops working out of hours?
Keep the door shut so the cold stays in, and note what the temperature display is reading. Do not try to chip ice or open the unit up. Call and tell us the make and model and what you have seen, and we will talk through what to do next.
Related work
Other jobs we get called out for
walk-in freezer repair
Walk-in freezers and cool rooms that will not hold temperature, from fan motor and defrost heater faults to worn door seals and compressor trouble.
Read morecommercial refrigeration
Cool rooms, display fridges and walk-in freezers for cafes, restaurants and shops, repaired, installed and maintained around your trading hours.
Read moreice machine repair
Ice machines that make too little ice, leak water, freeze up or run noisily, cleaned, descaled and repaired for kitchens and bars.
Read moreServing Goonellabah and The Surrounding Areas
Where we work
Ready when you are
Book Freezer Repair in Goonellabah Today
Send a photo of the rating plate, which is usually inside the cabinet or on the back, plus a photo of any frost on the back wall. Those two pictures tell us a lot before we arrive.
0415 245 10524 hours a day, 7 days a week
Not urgent? Send us the job instead